Full Service Is Dead. Hello, Flex-Service
Full Service Is Dead. Hello, Flex-Service By Steve Okun As carwashing has become increasingly sophisticated, computerized systems have revealed an unmistakable correlation between full-service labor costs and the actual overhead of traditional full-service vacuuming and ...More
August 1, 1999 Steve Okun
Posted in Articles,
Operations
Impulse Sales Find a Place at the Quick Lube
Impulse Sales Find a Place at the Quick Lube By Tracy Charuhas Many of impulse items in this carwash lobby would sell well at the quick lube/oil change. Imagine a customer sitting down in the waiting room of a fast lube/oil change and instead of passing the time reading an ...More
August 1, 1999 Tracy Charuhas
Posted in Articles
Fast Food Satisfies a Hunger for More Business
Fast Food Satisfies a Hunger for More Business A growing number of carwash menus are featuring things to eat By Tracy Charuhas Many carwash operators have co-branded with food franchises to draw more customers to their businesses. This Blimpie location is connected to a ...More
August 1, 1999 Tracy Charuhas
Posted in Articles,
Operations
Nothing Could Be Finer in Either Carolina
Nothing Could Be Finer in Either Carolina Homework pays off for a first-time operator By Lisa Arnseth The ATM machine located near the entrance attracts about 3,000 cars per month. The Auto Shine self serve carwash in Mint Hill, NC is a fine example of what thorough ...More
August 1, 1999 Lisa Arnseth
Posted in Articles
Get in Touch With Your Feminine Side
Get in Touch With Your Feminine Side Remember, half your customers are from Venus By Lisa Arnseth Using color and warm touches such as wood trim or oil paintings, the walls of any carwash hallway can be dressed up accordingly. There is a general perception that males are ...More
August 1, 1999 Lisa Arnseth
Posted in Articles,
Marketing
You Too Can Be a Spin Doctor
You Too Can Be a Spin Doctor It takes education and practice to master the buffer By Prentice St. Clair In the days when detailing was an avocation for me, I swore I would never use a buffing machine and preached such logic to customers--until I bought and became familiar ...More
August 1, 1999 Prentice St. Clair
Posted in Articles,
Operations
A Little Magic Brings Out the Kid in the Customer
A Little Magic Brings Out the Kid in the Customer Here's a wash designed especially for little "squirts" By Lisa Arnseth Dave Emerson (right) and John Lawless, owners of the Magic Carwash. Dave Emerson knows kids. A father of two, he noticed that he wasn't the ...More
August 1, 1999 Lisa Arnseth
Posted in Articles,
Operations
Breakdown Strategies
Breakdown Strategies You can't eliminate all downtime, but you can keep it under control By John H. Hansen Only two types of people need breakdowns--psychiatrists and tow truck operators. If you don't fit into either of those categories, spare your carwash and yourself ...More
August 1, 1999 John H. Hansen
Posted in Articles,
Operations
Never on Sunday
Never on Sunday The Lindblom brothers make it work six days a week By Lisa Arnseth Left to right: Barry, Coy and Phil Lindblom In Mesa, AZ, the sun beats down relentlessly over 300 days per year. And every day of the week except Sundays, the Lindblom brothers are overseeing ...More
July 1, 1999 Lisa Arnseth
Posted in Articles,
Operations
6 Questions with Eric Wulf, ICA
Grace for Vets Surpasses 100K Carwashes
Building Success from the Inside Out
Grace for Vets Tops 1,300 Carwashes
