Building Success from the Inside Out
No matter how you shake it, 2010 has been a difficult year for just about every segment of the carwash industry. Tough times typically require tough decisions, but investing in the intangible can sometimes be among the most difficult things to do. For example, while most business owners have looked at ways to cut costs (including labor) to help offset revenue shortages, few businesses continue to maintain their internal cultures and morale without compromise.
11/17/2010 4:28:00 PM