Several Jiffy Lube franchisees and their employees were recognized Monday night for their commitment to excellence. Honors were handed out in Las Vegas as part of the company’s 31st annual convention.
Franchisee of the Year was presented to Doorknob Enterprises Group for its success in innovation, leadership and performance, officials said. Allan Engelmeyer and Jamie Hall accepted the award, which annually recognizes a franchise’s dedication to providing great customer experiences, development of dedicated and customer-focused employees and a high level of performance.
Doorknob Enterprises Group owns 12 service centers in Oregon and Washington.
Jerry Henneberry from Minnieville Site Associates LLC was awarded the Presidential Recognition Award, which celebrates notable achievements from a Jiffy Lube store manager. Henneberry manages store number 1912 in Woodbridge, Va. He was recognized for his strong leadership skills.
Joe Kerr (Eastern Division) and Tom Wollam (Western Division) were honored as District Managers of the Year for demonstrating a positive financial impact on their district franchisees’ businesses, exceptional support in franchisee operations and business insights, officials said.
Several other awards were given to those displaying dedication, compassion, respect and integrity.
Chad Weisbeck of Bronco Lube in Florence, S.C., was given the Harold Burney Award for his contributions to helping other franchisees, strong support and testing new Jiffy Lube initiatives.
Ken Carr of Team Lucor, in Raleigh, N.C., earned the Jon Harvey Memorial Award as the franchisee that epitomizes the finest qualities of integrity, intensity and intimacy.
Sean Porcher of Tri-Cities Fast Lube Group in Arroyo Grande, Calif., was given the Arlene Karlson Heart and Soul Award for exemplifying the words “heart” and “soul” through his dedication to the Jiffy Lube Maintenance Partners for Life heart-health campaign. Officials also noted Porcher showed dedication to his staff through positive employee reinforcement and motivation.
Art Kinnealey, Jiffy Lube International district manager, was recognized with the second annual Lisa Carlson Mentor Award. The award is presented to an individual who has had a significant impact on the development of Jiffy Lube employees.
Additional award winners included:
- Customer Excellence Award: Frank Ames of the Frank Ames Group in Hydes, Md., was recognized for his franchise’s success in attracting both new and repeat customers.
- People Award: Kirk Umphrey of the Lube Management Corp. in Sandy, Utah, was honored for his robust training program.
- Operations Award: Don Fowler of Broadbase Inc. in West Sacramento, Calif., was acknowledged for exceptional operations, adherence to policies and procedures, and speedy customer response.
- Fleet Growth Award: David and Joye Griffin of Griffin Fast Lube Group in Ogden, Utah, were recognized for exceptional fleet growth.
- Facilities Award: Ed Harper and Jerry Taylor of MFA Petroleum Co. in Columbia, Mo., were honored for displaying exceptional pride in their facilities.
Jiffy Lube also held its second annual J-Team All Stars Grand Finals.
The “Bay Area Bombers,” an employee team from San Jose, Calif.-based Jiffy Lube service center 2332, were crowned the Grand Champion. The store is owned and operated by MC LLC.
Team members beat out 1,300 other service centers to reach the finals and took home a $10,000 grand prize. The finalists had to display their teamwork and skills by performing a Jiffy Lube Signature Service oil change for two customers during the competition and were judged on quality of service and how well they delivered an exceptional customer experience.
The competition’s runner-up was “Ken & The Cruisers,” a service center team from Fredericksburg, Va., owned and operated by CB Squared Services Inc.
The J-Team competition celebrates teamwork, enthusiasm and dedication by challenging participants in a series of service competitions.