It's Time for Trade Show Season; Will You be There?
It’s that time of year again; trade show season is in full swing. Beginning in the spring and running through early fall, regional carwash associations and industry organizations hold their conferences and expos offering opportunities for education, networking and ...More
April 23, 2010 Keith Duplessie
Posted in Articles,
Operations
Technology Helps Detailers Take Green Steps
Historically, one of the auto industry’s challenges in going green and becoming more sustainable has been determining how to become more environmentally responsible and still offer quality products and services. This has been true for car manufacturers seeking ways to ...More
March 18, 2010 Robert Kravitz
Posted in Articles,
Marketing,
Operations
Employees Deserve the Royal Treatment
It was drummed into my head years ago that the customer is king/queen and that if I take good care of the customer, good things will happen. But having worked with consumers in many different businesses and observed the interaction between customers and employees, I have ...More
March 10, 2010 Keith Duplessie
Posted in Articles,
Marketing,
Operations
WCA's Inaugural Car Wash Tour Shines in Phoenix
The Western Carwash Association’s inaugural Car Wash Tour made quite a splash Jan. 19, attracting more than 60 attendees to Phoenix for a firsthand look at four of the area’s top carwashes and a day of sharing best practices. ...More
March 4, 2010 Christina Shupe
Posted in Articles,
Operations