Quality Training Builds Fast Lube Business
Every retail business faces the challenges of employee turnover, low morale and poor customer service. Keeping employees motivated, customer focused, or even on the payroll is difficult. At Jiffy Lube, franchisees are faced with the same obstacles. They are challenged with ...More
August 19, 2010 Ken Barber
Posted in Articles,
Operations
Time to Give Your Training Program a Check-up
If your training program is new, you probably have found that while you started with the best of intentions, your program may not quite cover everything you would like or that you needed to change or refine procedures along the way. Believe it or not, this is very common, ...More
August 4, 2010 Keith Duplessie
Posted in Articles,
Operations